Terms of Service
GUIDED INSURANCE
TERMS OF SERVICE
Effective Date: September 2, 2026
These Terms of Service (“Terms”) govern your use of the Guided Insurance website, forms, appointment scheduling, SMS/text messaging services, and related services. By accessing or using our website or services, you agree to these Terms.
- About Guided Insurance
Guided Insurance provides insurance information, quotes, consultations, appointment scheduling, and related customer services for eligible customers.
We offer a variety of personal, life, and commercial insurance products. Product availability, eligibility, rates, coverage, limits, discounts, and policy terms vary by customer, insurance carrier, location, underwriting requirements, and applicable law.
Guided Insurance3330 Cumberland Blvd SE, Ste 500Atlanta, GA 30339Phone: 678-590-5110Mobile: 404-426-3072Website: GuidedInsuranceAgency.com
- Website and Insurance Information
Information provided through our website is for general informational purposes and does not constitute a guarantee of coverage, eligibility, pricing, discounts, or policy issuance.
Submitting a form, requesting information, requesting a quote, calling us, sending a text message, or scheduling an appointment does not automatically create an insurance policy or bind coverage. Insurance coverage becomes effective only when properly authorized and issued in accordance with the applicable policy and insurance carrier requirements.
- Quotes and Coverage
Any quote or estimate provided through Guided Insurance is subject to verification, underwriting, carrier requirements, and the information provided by the applicant.
Rates and coverage may be affected by location, driving history, claims history, property characteristics, vehicle information, coverage selections, deductibles, applicant information, underwriting requirements, insurance carrier guidelines, and other applicable factors.
A quote is not a guarantee that coverage will be issued at that price.
- Appointments
Customers may request appointments through our website, telephone, text messaging, or other available scheduling methods. Appointment availability may vary. If an appointment is scheduled, customers should review the confirmation information and notify us if they need to cancel or reschedule.
- SMS/Text Messaging Program
By voluntarily providing your mobile telephone number and separately opting in to receive SMS/text messages from Guided Insurance, you agree that we may send text messages related to the messaging program for which you provided consent.
Depending on the applicable program and your consent, messages may include appointment confirmations, appointment reminders, follow-up communications, requests for information, insurance-related customer communications, responses to inquiries, information about insurance services, and other messages reasonably related to the purpose for which you opted in.
Message frequency varies depending on your interactions with us and the messaging program.
Message and data rates may apply.
Your consent to receive SMS messages is not a condition of purchasing insurance, obtaining a quote, using our website, or receiving our services.
- SMS Opt-Out and Help
You can stop receiving SMS messages at any time by replying STOP. After receiving STOP, we will process your request and stop sending recurring SMS messages through the applicable messaging program, except where a message is necessary to process your opt-out request or otherwise permitted by applicable law.
For assistance, reply HELP or call 678-590-5110.
- Mobile Number and SMS Consent
You represent that the mobile telephone number you provide belongs to you or that you are authorized to provide it. SMS consent is specific to the applicable Guided Insurance messaging program and is not transferable to another person, company, affiliate, or organization.
- Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. Mobile-network availability, carrier filtering, network conditions, device settings, and other factors outside our control may affect message delivery.
- Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, protect, and handle information. Our Privacy Policy is available at GuidedInsuranceAgency.com/Privacy-Policy.
- No Guarantee
Guided Insurance does not guarantee a specific insurance rate, discount, approval for coverage, insurance carrier, coverage limit, claim approval or payment, or availability of any particular insurance product. All insurance products are subject to applicable policy terms, conditions, exclusions, underwriting, carrier requirements, and applicable law.
- Age Restriction
Our website and SMS services are intended for individuals 18 years of age or older. By using our SMS messaging services, you confirm that you are at least 18 years old.
- Website Use
You agree not to use our website or services for unlawful purposes, submit false information, interfere with the operation of the website, or attempt to gain unauthorized access to our systems.
- Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, messaging programs, legal requirements, or business practices. Updated Terms will be posted on this website with a revised effective date.
- Contact Us
Guided Insurance3330 Cumberland Blvd SE, Ste 500Atlanta, GA 30339Phone: 678-590-5110Mobile: 404-426-3072Website: GuidedInsuranceAgency.com